Yahoo! Underground

Yahoo! Underground Lameass that I am, I’ve not seen this section of Yahoo!. And I consider myself a Yahoo! junkie. Anyway, I stumbled upon this following a link to a Bonnie Burton interview. Fun stuff, methinks! The rocket bit is something else. Brings back my childhood love of blowing things up or launching things into Read More …

Sprint’s Customer Service

I just read on CNET’s Crave about Sprint’s "dear John" letters to their more frequent customer service callers. It’s an interesting tactic to streamline their customer service experience. The first thing I wonder about is whether these dismissals are not the work of Sprint. I just can’t see how these can solely be those high-maintenance/"Dinette Read More …